Appointment Management

Online Appointment Booking – Simple and Efficient

Patients book online, you stay in control. With calendar integration, automatic reminders and waitlist management.

Our appointment management module reduces phone inquiries, lowers no-show rates and improves utilization.

Target audience: Physicians & Medical Centers, Therapists, Clinics

Core Features

Online Booking

24/7 appointment booking via website, app or direct link – no phone call needed.

Calendar Integration

Bidirectional sync with PMS, Google Calendar, Outlook and iCal.

Automatic Reminders

SMS and push reminders to reduce no-shows.

Waitlist

Automatic standby function for appointment cancellations.

Appointment Types

Configurable appointment types with different durations, resources and preparations.

Reporting

Utilization statistics, no-show rates and booking analytics.

Security & Compliance

GDPR-Compliant

Full GDPR compliance with German hosting and a data processing agreement.

Calendar Privacy

Appointment data is stored encrypted – no access by unauthorized parties.

No External Tracking

No integration of external tracking or analytics services – complete data sovereignty.

System Integration

Secure connection to existing calendar and practice management systems via encrypted interfaces.

Certifications

ISO 27001 and ISO 9001 certified by TÜV NORD – verified information security.

TÜV NORD CERT – DIN EN ISO/IEC 27001

ISO/IEC 27001 – Information Security

DoctorBox GmbH operates an information security management system certified to ISO 27001 and a quality management system certified to ISO 9001. The certification covers the management systems of DoctorBox GmbH within the certified scope and does not apply to individual products.

TÜV NORD CERT – DIN EN ISO 9001

ISO 9001 – Quality Management

DoctorBox GmbH operates a quality management system certified to ISO 9001. The certification covers the quality management system of DoctorBox GmbH within the certified scope and does not apply to individual products or services.

Case Studies

Physicians & Medical Centers

Online Booking for Medical Center

Ausgangslage

A medical center with 12 physicians wanted to reduce phone volume and optimize appointment utilization.

Lösung

DoctorBox appointment management with PMS integration, online booking page and automatic reminders.

Ergebnis

40% fewer phone inquiries. No-show rate reduced by 25%. Utilization increased by 15%.

Learn More

Appointment Management with Marketplace Services

Complement appointment management with on-site services, video consultation and other modules from the DoctorBox ecosystem.

Learn More

Ready to Get Started?

Let's discuss how DoctorBox can support your digital health programs.